Dean Sygrove
Profile
Highly experienced IT professional with an exceptional record of success delivering across industries. Fully conversant with the latest innovations, delivering solutions which utilise cutting-edge technologies. Excellent sector knowledge complemented by strong analytical, problem solving and communication skills. Committed to maintaining excellence by keeping abreast with the latest innovations and adapting to changing environments.
Career History
SitioWeb
2018 – Present
Owner
Hosting Websites
Creating and designing website
Graphic creation and development
Complete customer support
Scorpion Support Limited
2015 – 2017
Owner
Ascertaining and supporting IT contracts
Supporting Windows Servers and various computer systems
Creating and maintaining SLA with customers
Purchasing and billing, including hardware, software and services
SHC Academy Limited
2013 -2015
Owner
Director of Finance and communications
IT Support and Website presence
Contractual management and employer engagement
Teaching and training IT, Maths and English
4 Computer Services Limited
2011 – 2015
Owner
Ascertaining and supporting IT contracts
Supporting Windows Servers and various computer systems
Creating and maintaining SLA with customers
Purchasing and billing, including hardware, software and services
Zenos
2010 -2011
IT Trainer
Trained learners of age 16+ the Advance Diploma in IT
Trained A+ within the structure of the Advance Diploma
Trained MCITP and MTA as professional qualification bolt-ons to the Advance Diploma Delivered structured training within a strict time frame
Farmers and Mercantile
2008 – 2010
IT Support
Performed high-end IT support for users spread across the UK
Supported Windows Small Business Server 2003 together with two terminal servers
Provided hardware support including PCs and Laptops
Delivered remote and telephone support as a major part of the everyday support function
Tresham College
2002 -2008
IT Focus Lecturer
Delivered high-quality teaching of Microsoft 2003 Server Route and A+ courses
Ensured the effective delivery, support and teaching of BTEC National Diploma course Designed and delivered bespoke entry-level technician courses
Contact Dean Sygrove
Tresham College
2005 – 2007
ILT Development Coordinator
Tresham College
2004 – 2005
IT Trainer
Tresham College
2002 – 2005
Computer Technician
Education
| 2017 | C++ & Game Programming | Online Course with Udemy |
| 2017 | South Amermican Spanish (currenlty learning) | Personal Tutor |
| 2011 | Microsoft Certified TS (MCTS) | Mircosoft Corporation |
| 2011 | Microsoft Technology Associate | Mircosoft Corporation |
| Database Administration Fundamentals | ||
| Windows Server Administration Fundamentals | ||
| Security Fundamentals | ||
| Windows Operating System Fundamentals | ||
| Networking Fundamentals | ||
| 2011/13 | CompTIA A= Certified CE | CompTIA |
| 2010 | PTTLs | IITT |
| 2009 | Principles of Manual Handling | C.I. of Env. Health |
| 2005/8 | Microsoft Certified Trainer (2005/8) | Microsoft Corporation |
| 2008 | Rich Media Communications – Flash CS3 | Adobe Systems Inc. |
| 2008 | Microsoft Windows Vista for the Business | Microsoft Corporation |
| 2008 | Microsoft Office Master 2007 | Microsoft Corporation |
| 2007 | Microsoft Office Master 2003 | Microsoft Corporation |
| 2007 | Microsoft Certified Professional (MCP) | Microsoft Corporation |
| 2007 | Microsoft Certified DST (MCDST) | Microsoft Corporation |
| 2006 | J.E.B. Diploma in Teaching IT Skill | Joint Examining Board |
| 2005 | PAT Testing | Tresham College |
| 2003 | CompTIA A+ Certified Professional | CompTIA |
| 2003 | Managing and Maintaining Win Server 2003 | Microsoft Corporation |
| 2002 | Microsoft Windows 2000 Professional and Server | Microsoft Corporation |
| 2002 | Managing a Microsoft Windows 2000 | Microsoft Corporation |
| 2002 | Implementing a Windows 2000 Network Infrastructure | Microsoft Corporation |
| 2000 | C&G Microcomputer OS and Environments 2 | City & Guilds |
| 1996 | 508 Netware 3.1 Administration | Novell |
Hobbies and Interests
Website design, creation and maintenance
Graphic and video creation and editing.
Studying new information technologies and supporting and training users in technology.
Gaming and online streaming.
Further Information
Currently holds a full clean driving license.